1. Data controller
The controller of the personal data collected through this website is:
- Legal name: Geart S.A.S., trading under the brand Articod Digital Lab.
- NIT: 901.217.669-8
- Registered address: Cra 90 # 83 - 26 Int 7, Bogotá D.C., Colombia
- Phone: +57 312 307 0304
- Email: [email protected]
2. Scope and acceptance
This policy applies to all personal data we collect through the articod.com website, our forms, and our online meeting scheduler. By using the site and sending us your data, you state that you have read and understood this policy.
3. Personal data we collect
We collect only the data needed to handle your request:
- Identification and contact data: first name, last name, email address, phone number, company, and job title.
- Request data: type of company, service of interest, description of the project, and any files you choose to attach.
- Scheduling data: the date, time, and time zone of the meeting you book.
- Browsing data: IP address, browser and device type, pages visited, and referring page, obtained through cookies.
We do not ask for sensitive data (racial or ethnic origin, political views, religious beliefs, health data, or biometric data). Please do not include any of it in the open fields of our forms.
4. Purposes of the processing
We process your personal data for the following purposes:
- To answer your questions and requests for information.
- To schedule and manage diagnostic calls.
- To prepare and send you commercial proposals.
- To deliver, perform, and follow up on the services you contract.
- To send you communications related to your request or to the services we provide, where you have authorized it.
- To comply with legal, accounting, and tax obligations.
- To analyze the use of the site in aggregate in order to improve it.
We do not sell, rent, or trade your personal data to third parties.
5. Legal basis and authorization
The processing is carried out on the basis of the prior, express, and informed authorization you give by checking the authorization box included in our forms, under Law 1581 of 2012, Decree 1074 of 2015 (which compiled Decree 1377 of 2013) and the other concordant rules of the Republic of Colombia. We also process data where it is necessary to perform a contract you are party to, or to comply with a legal obligation.
Our forms include two independent checkboxes: a mandatory one, through which you authorize the processing of your data so we can handle your request, and an optional one, to receive content and news. You can submit the form without checking the second, and you can unsubscribe from those communications at any time.
6. Minors
Our services are aimed at companies and professionals. We do not knowingly collect personal data from minors. If we find that we have received a minor's data without their legal guardian's authorization, we will delete it.
7. Processors and international data transfers
To run the site and handle your requests we use technology providers that act as data processors and that may store information outside Colombia:
- HubSpot, Inc. (United States) — CRM, contact forms, and meeting scheduler.
- Google LLC (United States) — web analytics, only if you accept analytics cookies.
By authorizing the processing of your data you authorize this international transfer and transmission, under the terms of article 26 of Law 1581 of 2012. We require these providers to meet security and confidentiality standards equivalent to our own.
8. Cookies
This site uses first-party and third-party cookies. You can accept or reject them from the notice shown on your first visit, and change your decision at any time from the Cookie settings link in the footer. The full detail is in our Cookie Policy.
9. Your rights as a data subject
As the subject of the personal data, you have the right to:
- Know, update, and correct your personal data.
- Request proof of the authorization you gave.
- Be informed about the use made of your data.
- File complaints with the Superintendence of Industry and Commerce (Superintendencia de Industria y Comercio) for breaches of Law 1581 of 2012.
- Withdraw your authorization and request the deletion of your data, where no legal or contractual duty prevents it.
- Access your personal data free of charge.
10. How to exercise your rights
You can exercise your rights by writing to [email protected], stating your full name, the contact details where you want to receive our answer, and a description of your request.
We will handle your request within the legal deadlines:
- Inquiries: ten (10) business days at most, extendable by a further five (5) business days.
- Complaints: fifteen (15) business days at most, extendable by a further eight (8) business days.
Under article 16 of Law 1581 of 2012, before going to the Superintendence of Industry and Commerce you must first have gone through the inquiry or complaint process with us.
11. Data retention
We keep your personal data for as long as is necessary to fulfill the purposes described and, after that, for the periods required by the applicable commercial, accounting, and tax rules. Once those periods are over, the data is deleted or anonymized.
12. Information security
We take reasonable technical, human, and administrative measures to protect your data against loss, misuse, unauthorized access, alteration, or disclosure: encryption in transit (HTTPS), role-based access control, and confidentiality agreements with our team and our providers.
13. Effective date and changes
This policy has been in force since September 3, 2026. We may update it to reflect changes in the law or in our processes; any change will be published on this same page with its new update date. We recommend reviewing it from time to time.
Questions about this document? Write to us at [email protected].